Afterpay

WHAT IS AFTERPAY?

Afterpay is a payment service which allows flexible payment plans for your online purchases. Purchase your favourite items from the collection today and enjoy the convenience of paying them off after you receive them, in four equal instalments over 8 weeks.

WHAT WILL I NEED TO USE AFTERPAY?

An Australian residential address
A valid credit or debit card
To be over 18 years old

HOW DOES AFTERPAY WORK?

Add your items to the shopping bag (up to the value of $1,000).
Select Afterpay as your preferred payment method – when you will be redirected to the Afterpay website.
Register or log in to your Afterpay account and confirm your payment.

WHEN WILL MY GOODS BE DELIVERED IF I USE AFTERPAY?

Afterpay orders are delivered as per our regular delivery timeframes after you complete your order online processed exactly as if you have paid for them using your card or paypal.

HOW DOES THE PAYMENT SCHEDULE WORK?

All new Afterpay customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically each fortnight over the remaining 6 weeks. After the first purchase transaction, each further payment will be debited exactly 14 days later, unless voluntary payments are made.

At any time, you can log in to your Afterpay account to view your payment schedule and make a payment before the due date. If you do not log in and make a payment, Afterpay will automatically deduct the instalments from your debit or credit card each fortnight.

IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE TRANSACTION?

Yes, transaction value limits apply to Afterpay purchases made at Manchester Collection online. The Afterpay payment service is available on purchases up to the value of $1,000.

HOW DO I RETURN AN ITEM PURCHASED WITH AFTERPAY?

You can return your Afterpay purchase to Manchester Collection using our standard online returns procedure.

Once we have received your goods we will notify Afterpay and any further payments will be cancelled. If you have already made one or more payments, the total amount paid will be refunded to the credit/debit card that you used to place the order.

Afterpay will process the refund immediately and send you an email to confirm that the refund has been applied. The bank may take 48 hours or longer to refund the money to your card.

WILL I GET INTEREST ON MY AFTERPAY PURCHASE?

Afterpay will not charge you any interest on your purchase. If you use a credit card, any interest related to your credit card will be subject your individual agreement with your financial institution. Please refer to your card issuer’s terms and conditions for full details.

A FEW MORE THINGS TO KNOW

Afterpay offers instant online approval
There is no application form required
Afterpay is not yet available instore at our stores

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Manchester Collection’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Note: All prices featured are in Australian Dollars

The term ‘Manchester Collection’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 28 668 740 179. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Manchester Collection retain ownership of any incorrectly sent products, thus any products not returned in line with our returns policy will be subject to charge to the monetary value of the goods at the time of transaction. We will provide reasonable amount of time prior to any respective charge.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Note: All prices featured are in Australian Dollars

This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

name and job title
contact information including email address, mobile phone number
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may provide your phone number / email address to Australia post for tracking purposes only.
We may use the information to improve our products and services, and or remind about abandoned cart.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address and/or the mobile number via sms which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Mobile Terms of Service

Manchester Collection

Last updated: May 14, 2024

The Manchester Collection mobile message service (the "Service") is operated by Manchester Collection (“Manchester Collection”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Manchester Collection’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Manchester Collection through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Manchester Collection. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Manchester or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Manchester Collection mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Manchester or email info@manchestercollection.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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