Contact Us I Manchester Collection

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Should you be experiencing difficulties placing your order online, please call Toll Free: 1300 145 333

Online Shop Support

For information regarding online orders and shopping please use this form for the quickest response. We will strive to respond to your online shop enquiries within 24 business hours.

Please include your Order Id, and as many details as possible, we regularly check emails prior to shipping., and generally is the quickest way to resolve issues.

HEAD OFFICE DETAILS
(NOT OPEN TO GENERAL PUBLIC)

Our Head Office Is Based In Somerton, Melbourne 796 Cooper Street, Somerton VIC 3062 Australia

Direct Email Enquires
General Enquires: help@manchestercollection.com.au
Account Enquires: accounts@mcollect.net.au
Supplier Enquires: buyer@avantigroup.com.au

Mobile Terms of Service

Manchester Collection

Last updated: May 14, 2024

The Manchester Collection mobile message service (the "Service") is operated by Manchester Collection (“Manchester Collection”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Manchester Collection’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Manchester Collection through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Manchester Collection. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Manchester or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Manchester Collection mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Manchester or email info@manchestercollection.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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Contact Us I Manchester Collection

Let us help you

Online Shop Support

HEAD OFFICE DETAILS
(NOT OPEN TO GENERAL PUBLIC)

Contact Us I Manchester Collection

Let us help you

Online Shop Support

HEAD OFFICE DETAILS (NOT OPEN TO GENERAL PUBLIC)

What we collect

What we do with the information we gather

Security

How we use cookies

Links to other websites

Controlling your personal information

Mobile Terms of Service

Manchester Collection

HEAD OFFICE DETAILS
(NOT OPEN TO GENERAL PUBLIC)